Your account
Manage your subscription
Enter the email address you used when you bought SmokoBooks. We'll send you your licence key, a link to update your card or see invoices, and a way to cancel. No password needed.
Moving to a new computer?
On the old computer open Settings › Licence and choose Deactivate on this computer, then enter the same key on the new one. Old computer dead or stolen? Email admin@aenetworks.com.au with your key and we release it.
Need the installer again?
It's on the download page. Your data folder and backups are untouched by a reinstall.
Cancelling
Use the billing link in the email. SmokoBooks keeps working until the end of the period you've paid for, and your data stays on your computer.
Anything else
Write to admin@aenetworks.com.au. Inside the app, Help › Support file creates a report you can attach so we can see what's going on.